Shipping Policy – PerformStrips
We do our best to get your PerformStrips to you quickly, safely, and reliably. Below you’ll find all the key details about how we ship.
Shipping Locations
We currently ship throughout the Netherlands, select EU countries and the US. If your country isn’t listed at checkout, feel free to reach out and we’ll see what’s possible.
Processing Time
Orders are typically processed and shipped within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed the next working day.
Shipping Methods & Delivery Time
We work with reliable carriers such as DHL and PostNL. Once shipped, delivery typically takes:
• 1–2 business days within the Netherlands
• 2–5 business days for EU countries
• 5-8 days to the United States
Please note: delivery times may vary slightly during peak seasons or due to external delays outside our control.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery address and selected shipping method. We may offer free shipping on specific promotions or order values — these conditions will be clearly shown at checkout.
Tracking Your Order
Once your order ships, you’ll receive an email with a tracking link so you can follow it from our door to yours. Please allow up to 24 hours for tracking to update after receiving your confirmation.
Incorrect or Incomplete Addresses
Make sure your shipping information is correct before placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses. If an order is returned to us due to address issues, we’ll contact you to arrange a reshipment (additional fees may apply).
Lost or Delayed Packages
If your order appears lost or significantly delayed, please contact us at info@performstrips.com. We’ll work with the carrier to resolve the issue and ensure you receive your product.
Delivery Issues or Damaged Items
If your package arrives damaged or items are missing, notify us within 5 days of delivery. We’ll do our best to make it right.
Contact Us
For any shipping-related questions, changes, or support, contact us at info@performstrips.com. We’re happy to help.
